SHEPP has produced a number of video tutorials to help you better understand how to use SHEPPweb and to explain important aspects of the Plan. For additional information on any topic, please contact our office.

Your SHEPP Pension Explained

Learn about important features of your SHEPP pension plan such as how your pension works, how your pension grows and when you can retire.

Signing in to SHEPPweb

For members signing into SHEPPweb for the first time, this tutorial takes you through the sign in process by helping you find your member ID and password and showing you how to use the Forgot Your Password function.

Introduction to SHEPPweb

For those looking for more information on what SHEPPweb has to offer, this tutorial provides a virtual tour of the active member portal and offers a general overview of each function in SHEPPweb.

How to Change Your Personal Information

Whether you want to update your personal or spousal information, change your address, or designate beneficiaries, SHEPPweb allows you to do it all online. Watch this tutorial to find out how.

How to Estimate Your Pension

The Pension Projection Calculator produces an estimate of the future pension you could receive at retirement. The calculator is for illustrative purposes and was designed to assist you in your retirement planning. Watch this tutorial for a detailed explanation of how to use the calculator and how your pension benefit is determined.

How to Estimate the Cost to Purchase Prior Service

If you’re wondering how you can maximise your pension benefit, purchasing prior service may be an option. This tutorial explains what prior service is, why you may want to purchase it and how you can perform your own service purchase cost estimate using the Service Purchase Calculator.